Privacy Policy — 23 Baje is committed to protecting your personal information

Introduction & Scope

This Privacy Policy 23 Baje Applies to all services on the (https://23baje.com) platform. This policy comes into effect whenever you visit our website, open an account, place a bet, or use any of our services. It may take a few minutes to read through, but it matters for the security of your data.

23 Baje Believes that user privacy is a fundamental right. This policy was not created merely for compliance — it reflects a genuine commitment. Every piece of data you share with us is a responsibility, not just a data point.

This policy is developed in accordance with Bangladesh's applicable data protection regulations and internationally recognised GDPR-inspired standards. We review and update it regularly to ensure it remains relevant and effective.

What information we collect

23 Baje Three types of data are collected — what you provide directly, what is automatically collected while you use the service, and what is verified through the KYC process. Details are outlined below:

The information you provide at registration is critical. Inaccurate details may cause issues with withdrawals later on. 23 Baje Never stores your password or full payment card number.

Purpose of Data Use

23 Baje We only use collected data for specific, legitimate purposes and never for anything else without your consent. The main purposes are:

• Account Management: For registration, login, password recovery, and account verification.
• Payment Processing: To securely process deposits and withdrawals and to verify transactions.
• Customer Support: To promptly resolve your complaints, questions, or issues.
• Security & Fraud Prevention: To detect unauthorized access, money laundering, and suspicious activity.
• Service Improvement: To analyze user experience and further improve the platform.
• Legal Obligation: To comply with regulatory authority directives and retain data as required by law.
• Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out at any time).

We never sell or share your data with third parties for advertising purposes. 23 Baje's marketing communications are solely for promoting our own platform.

Data Sharing Policy

23 Baje We do not sell your data. However, limited information may be shared with trusted partners where necessary to deliver our services. Below is a clear breakdown of when and with whom data may be shared:

• Payment Provider: For processing bikiash, Nagad, and Rocket transactions — only the payment details strictly required.
• KYC Partner: With identity verification providers — solely for the purpose of confirming your identity.
• Law Enforcement: Where required by a court order or government directive — as a legal obligation.
• Security Provider: To prevent cyberattacks and fraud — used exclusively for security purposes.

Our servers may be located outside Bangladesh. Even so, your data is kept secure in accordance with international data protection standards.

Cookies & Tracking Technologies

23 Baje Cookies and similar technologies are used on this website. Cookies are small text files stored on your device that help enhance your browsing experience.

• Essential Cookies: To maintain login sessions and ensure security — the platform cannot function properly without these.
• Performance Cookies: To analyze page load times and site performance — using fully anonymized data.
• Functional Cookies: To remember your language preferences and personal settings.
• Analytical Cookies: To understand user behavior and improve our service — data is aggregated and anonymized.

You can disable cookies at any time through your browser settings. Note that disabling essential cookies may limit some platform functionality. We do not use third-party advertising cookies.

Data Security Measures

Protecting Your Data 23 Baje Following modern technology and best practices. Our security layers include:

• 256-bit SSL/TLS Encryption: All communications between your browser and our servers are encrypted.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Firewall & DDoS Protection: To protect our servers from cyberattacks.
• Regular Security Audits: Regular audits conducted by third-party security specialists.
• Access Control: Only authorised personnel can access data on a need-to-know basis.
• Log Monitoring: 24/7 monitoring for suspicious activity with immediate response.

Data Retention Period

23 Baje We do not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For the full duration the account is active, and 5 years after closure (for legal requirements).
• Transaction Records: 7 years from the date of the last transaction — in compliance with financial regulations.
• KYC Documents: 5 years from the date of verification, or 3 years after account closure.
• Support Contact: 2 years from the date of last contact.
• Log Files: Up to 90 days — for security monitoring purposes.

Once the retention period expires, data is permanently deleted or anonymized. Legal obligations may affect these timeframes.

Your Rights Regarding Your Data

23 BajeAs a user of --, you have certain important rights over your personal data. These rights are detailed below:

Minor Protection

23 Baje Strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect data from minors. Age verification is mandatory at registration and is re-confirmed later through KYC.

If we discover that data has been collected from a minor, that account will be immediately closed and all associated data permanently deleted. If a parent or guardian has concerns about their child's account, please contact us at support@23baje.com.

Privacy Policy Updates

23 Baje This Privacy Policy may be updated from time to time — due to changes in law, the introduction of new services, or security improvements. For any significant changes:

• Notifications will be sent to your registered mobile number or email.
• The "Last Updated" date at the top of this page will be revised accordingly.
• For any significant changes, an alert message will be displayed upon logging into the platform.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

If you need a copy of a previous version, request one at support@23baje.com. We are always committed to keeping users informed of any changes in a transparent manner.

Contact & Complaints

For any questions, concerns, or complaints regarding this privacy policy, please contact our Data Protection Team:

• Email: support@23baje.com (typically responded to within 24 hours)
• Live Chat: Live chat support via the platform after logging in
• Complaint Processing Time: Up to 30 business days